The campus has a highly qualified panel of lecturers who possess both professional and academic credentials and have local and global corporate experience.
BIMT Campus provides a unique and empowering learning environment designed to help students achieve their corporate ambitions.
The teaching approach combines theoretical knowledge with practical experience to ensure a comprehensive learning experience.
Courses include ‘real-life’ case studies and hands-on teaching to provide students with practical insights and application-oriented skills.
Programs and courses are carefully selected to meet the needs of Sri Lankan students, ensuring they gain complete knowledge in their chosen subjects.
Executive Diploma in Retail Management is designed to provide a comprehensive understanding of theoretical and applied aspects of the Retail Management, with emphasis on the key perspective that shapes the retail marketplace, including environmental influences, direct relationships, and the retail operation. Special attention will be given to supply chain relationships, quality and value, ethics, consumer satisfaction, and social responsibility.
Providing excellent customer service is important for every business that views its long-term viability. This programme is perfect as it teaches learners the tricks and tips on how to turn customers into the repeat, life-long loyal base. The Executive Diploma in Retail Management introduce learners to the key elements of customer service and what it takes to become an effective customer service supervisor or manager. It is a comprehensive training enabling learners to develop sound of customer service techniques and how to apply them into real-world situations.
The course covers the specifics of how customer service works in multiple industries. Learn how to create a positive impression, learn how to deal with customer queries and improve your customer communication skills. The philosophy of the programme is to enable learners become successful as individuals who play an important role in retail sectors.
The course will familiarize students with the various activities that are involved in the retail sector. It will provide a broad overview of different aspects of retail management like merchandising, consumer behavior etc.., Students learn how to use technology in order to analyze, collect, and interpret data from retail systems. The emphasis is placed on the basic computer skills used in retail that is report generation, overall social impact of technology in retail.
Note – Necessary documents should be submitted before registering for this program. As below,
Please feel free to contact relevant department or course coordinator for further assistance to get the appropriate payment plan for the specific programs. Moreover, you can make the payments via.
Take the next step toward a brighter future with BIMT. Join a community dedicated to academic excellence, career success, and personal growth. Start your application today and continue your studies at an institution committed to your aspirations.
