The campus has a highly qualified panel of lecturers who possess both professional and academic credentials and have local and global corporate experience.
BIMT Campus provides a unique and empowering learning environment designed to help students achieve their corporate ambitions.
The teaching approach combines theoretical knowledge with practical experience to ensure a comprehensive learning experience.
Courses include ‘real-life’ case studies and hands-on teaching to provide students with practical insights and application-oriented skills.
Programs and courses are carefully selected to meet the needs of Sri Lankan students, ensuring they gain complete knowledge in their chosen subjects.
Customer service is at the core function of every business and the programme demonstrates how customer service can turn one time customers into repeat customers. If you want to have a career in customer service, the Diploma in Customer Relationship Management programme will enable learners to work in high earning positions in multiple industries. It is comprehensive programme that focuses on the specifics of customer service. The programme will enable learners to become proficient at providing effective and efficient customer service.
Diploma in Customer Relationship Management programme aims to address the growth in service industries and with it the need for customer supplier relationship. Customer Relationship Management is designed for students for professional development. Successful students will achieve practical skills to progress their careers within their professional careers. The course would be of interest to students from a wide-range of backgrounds and professions who are looking to further increase their knowledge and develop their careers.
The Diploma in Customer Relationship Management programme will teach learners that customer service is fundamental to the ins and outs of a business. Business growth and success strongly depends on how well customer service is provided to your customers. The programme offers learners to enhance their career and education. It is highly useful for individuals who want to take advance their professional or academic career.
The Customer Relationship Management (CRM) Diploma course will introduce you to the fundamentals of customer relationship management. Through this course, you will learn about the strategies used in CRM. The easy-to-follow modules will educate you on CRM databases and data analysis. From this course, you will pick up the essential skills to establish a good relationship with the customers. In addition, you will acquire the competence to face customer complaints with professionalism.
Note – Necessary documents should be submitted before registering for this program. As below,
Please feel free to contact relevant department or course coordinator for further assistance to get the appropriate payment plan for the specific programs. Moreover, you can make the payments via.
Take the next step toward a brighter future with BIMT. Join a community dedicated to academic excellence, career success, and personal growth. Start your application today and continue your studies at an institution committed to your aspirations.
